Why Might One Hearing Aid Sound Different, and What Can You Do?

Older man in glasses cupping his hands behind his ears to hear, as when hearing aids sound uneven, from Delaney Hearing Center in Charlottesville, VA

You may notice it first when a voice seems clearer on one side of the room, or when one ear suddenly sounds dull during a phone call. Hearing aids are designed to amplify sound in a way that feels natural, so if one sounds different or less clear than the other, it should be examined.

At Delaney Hearing Center, Kara R. Sensenig, M.Ed., F-AAA, a clinical audiologist and aural rehabilitation specialist, owner and audiologist Anne M. Delaney, Ph.D., F-AAA, and Fredericksburg lead audiologist A. Taylor Bryant, Au.D., F-AAA, AIB-VRC can evaluate your hearing and devices to determine whether the difference comes from maintenance needs, programming, fit, or a change in your ears. Most patients can start troubleshooting at home, then seek professional care if the difference persists.

Should Hearing Aids Ever Sound Different From Each Other?

Hearing aids can sound different from each other by design, because your ears may have different degrees or patterns of hearing loss that call for different amounts of amplification. A difference between them does not automatically mean one is broken. Ear canal shape and earpiece fit also affect the sound that reaches your eardrum.

The goal is comfortable, useful hearing across both ears. Matching the volume numbers or programming exactly may not achieve that goal. One ear may need more help with higher-pitched speech sounds, so the settings on that hearing aid may need to be different from the other.

However, a new or worsening imbalance deserves attention. Earwax, a blocked filter, moisture, or a damaged component may reduce output on one side. Hearing changes can also make settings that were previously appropriate feel uneven.

How Do Patients Describe Hearing Aids That Sound Uneven?

Patients usually describe hearing aids that sound uneven as one side being louder or softer, speech turning muffled or tinny in one ear, or one device whistling or cutting out. Describing the difference clearly helps narrow down the possible cause. Pay attention to whether it affects speech, your own voice, background noise, or streamed audio. Common experiences include:

  • One side seems louder or softer during conversation.
  • Speech sounds muffled, sharp, tinny, or distorted in one ear.
  • Your own voice sounds hollow or unusually loud on one side.
  • One device whistles, hisses, or crackles intermittently.
  • Sound cuts out in one hearing aid.
  • Phone calls or music sound uneven while everyday conversation sounds balanced.

Whistling may result from a poor fit, wax, or a device problem. A plugged-up sensation with your own voice may relate to how the earpiece seals the ear canal. Hissing may reflect amplified environmental sound or noise generated within the device.

These descriptions are clues, not diagnoses. A louder hearing aid doesn’t necessarily mean clearer speech, and two devices can sound different even when both work. Note when the problem began and which situations make it most noticeable.

What Home Troubleshooting Helps When One Hearing Aid Seems Off?

Home troubleshooting that helps when one hearing aid seems off starts with confirming its power, program, volume, battery or charge, placement, and wax filter. Work in a quiet room and check one possible cause at a time before making further changes. Follow the instructions for your model:

  • Confirm each hearing aid is on and has not been muted.
  • Check the selected listening program and any separate volume controls.
  • Recharge the affected device or replace its disposable battery if needed.
  • Confirm each aid is in the correct ear and seated comfortably.
  • Inspect the earpiece and wax filter for visible blockage.
  • Clean accessible surfaces and replace approved parts as instructed.

Some controls change both aids together, while others adjust each side independently. Return to your prescribed starting settings if you accidentally changed them.

If the issue occurs only during streaming, compare it with normal conversation and follow your manufacturer’s connection troubleshooting. That distinction can help identify a wireless problem.

Avoid swapping hearing aids between ears as a home test. Settings and earpieces may differ by side. Don’t insert sharp objects into sound openings, force parts apart, or repeatedly increase volume to overcome muffled sound. Schedule an appointment with Anne M. Delaney, Kara R. Sensenig, or A. Taylor Bryant if basic checks don’t resolve the difference.

What Can Our Virginia Audiologists Learn From Testing Each Ear?

Our Virginia audiologists can learn whether the sound difference comes from your ears, your devices, or both by testing each ear and each hearing aid separately. The visit typically begins with questions about the difference, when it occurs, recent maintenance, and whether symptoms persist without the devices. Bring both hearing aids and describe any situations that consistently trigger the problem.

An ear examination can identify wax or other concerns that may interfere with hearing, and ear wax management may help if wax is the cause. Updated hearing tests can compare each ear’s sensitivity and speech understanding with previous results. Middle ear testing or referral to an ENT may be appropriate when findings suggest a medical issue.

Device checks may include inspecting microphones, speakers, filters, tubing, and earpieces. Testing in a hearing aid test box can measure output and identify performance problems.

How Do You Keep Two Hearing Aids Sounding Dependable?

You keep two hearing aids sounding dependable with daily cleaning, individual filter checks, and regular follow-up visits, even if their settings stay different. Wipe them daily with a soft, dry cloth and inspect each earpiece for buildup. Check filters individually; one may collect wax faster than the other.

Attend follow-up appointments and report recurring changes in sound or fit. Brief notes on when problems occur help us focus adjustments. The aim is dependable performance tailored to your hearing needs.

Get Uneven Hearing Aids Checked in Charlottesville or Fredericksburg

If your hearing aids sound uneven, our audiologists can determine whether the next step is maintenance, adjustments, repair, or further hearing assessment. Bring both hearing aids, your charger (if charging is a concern), and notes on when the difference occurs.

Reach our Charlottesville office on Berkmar Court at 434-205-6800 or our Fredericksburg office on Olde Greenwich Drive at 434-326-5108 by call or text, or send Delaney Hearing Center a message to book an evaluation.

The site information is for educational and informational purposes only and does not constitute medical advice. To receive personalized advice or treatment, schedule an appointment.

Questions? Talk To Us.

    Delaney Hearing Center

    Charlottesville, VA

    671 Berkmar Court,Charlottesville, VA 22901

    Call or Text: 434-205-6800

    Fax: 434-321-1628

    Monday through Friday, 9am – 5pm

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    Fredericksburg, VA

    109 Olde Greenwich Drive, #102 Fredericksburg, VA 22408

    Call or Text: 434-326-5108

    Fax: 434-321-1628

    Monday through Friday, 9am - 5pm

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